Industries
Our consultants have specialist experience in these industries. We understand the industry specific challenges and opportunities our clients face and tailor our solutions to maximise value.
Insurance
Frazer Walker is known for its depth of knowledge in Core Insurance Platforms (Guidewire, Duck Creek, EIS, etc) and our vendor independence.
We help our clients establish the roadmap, select the right technology and manage the transformation that the latest SaaS platforms enable.
Insurance businesses are built on quality data. Our data specialists help establish data management frameworks, transform data and utilise AI and BI tools to support business processes and decision making.
Insurance Case Studies
The client is a provider of commercial and personal lines insurance across Australia and New Zealand.
The client required a review of the current escrow requirements with its key application vendor and to provide recommendations on the current arrangements.
icare engaged Frazer Walker to assess and recommend ways to improve or accelerate delivery of the Data Strategy rollout.
Assistance from requirements to implementation, for the transition to a new Cloud SaaS Insurance Platform.
Health
Frazer Walker works closely with public sector health organisations such as NSW Health and private sector providers, to manage transformational change.
Our program and technology assurance teams have conducted over 12 independent assurance reviews for NSW eHealth over the last 10 years, ranging from EMR through to ICU systems.
We are also involved in helping critical providers to the health sector, with the use of data to enable robotic automation of business operations, improved supply chain management and reporting.
Health Case Studies
As a leading provider of medical procedure packs for hospitals in Australia and NZ, the client had embarked on a comprehensive transformation as it moved towards a target operating model based on robotic automation.
Frazer Walker helped Careflight to develop their business requirements for a new electronic medical records (EMR) system and managed the request for proposal (RFP) process to select the new system.
NSW eHealth engaged Frazer Walker as its independent assurance partner across the enterprise IT Infrastructure Portfolio.
Government
Our Data and Transformational Change teams have been instrumental in the delivery of critical programs such as the Rail Operations Centre for Transport for NSW.
Government clients rely on our experience in program management of complex programs with $200M+ budgets combined with vendor independence.
Government Case Studies
Frazer Walker’s Data Practice developed for TfNSW a data sharing and privacy tool, based on the ‘Five Safes’ framework.
Frazer Walker was engaged by the CIO to assist the ICT Steering Committee (Chaired by the ABC Managing Director) to develop a comprehensive and consistent information and communication technology strategy and roadmap.
The Director of Transport Planning and Analytics engaged Frazer Walker to help transform the operating model to a customer focused and responsive provider of services to the broader TfNSW cluster.
While recent benchmarking demonstrated the relative cost effectiveness of the customer service operations at this government owned water utility, there was a strong need to improve quality, consistency and speed of customer service delivery.
Banking & Wealth
Our Data Specialists have helped big 4 banks, mutuals and leading Wealth Management companies such as AMP to establish the data governance and data ethics frameworks needed to support business processes and regulatory compliance.
We bring hands on experience in data transformation, both for system migrations and the separation and integration of business entities following M&A activity.
Banking & Wealth Case Studies
Our client’s Information Management team needed help establishing, uplifting and expanding its capabilities to support growing regulatory and business requirements for trusted data.
A large financial services company required improvements in its governance capability and maturity.
A global trend for businesses is how to better manage supply chain risk.
Within the Information Services industry, solid IT Service Management (ITSM) is a widely recognised capability that assists an organisation to maximise the quality of its IT Services in the most efficient and cost effective way.