Case Studies
Our clients include Australia’s leading insurers, health providers, government agencies, banks and wealth managers. Explore how we have delivered transformations to data, technology and business operations that drive measurable results.
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As one of Australia’s Leading medical defence organisations, our client had commenced its largest investment to date in technology transformation that delivered personalised member services, strengthened its Environmental, Social and Governance (ESG) commitments, and deepened healthcare partnerships.
Squadron Energy engaged Frazer Walker to support the accelerated development and rollout of its Data Governance capability.
The client is a provider of commercial and personal lines insurance across Australia and New Zealand.
The client is a specialist provider of insurance and other safety services.
Tower Insurance under the leadership of their new CEO Richard Harding, embarked on a strategy to reposition the organisation as a Digital Challenger in the NZ market.
The CEO of Wesfarmers Affinity & Direct Insurance engaged Frazer Walker to help set up the new business and launch Coles Insurance.
Frazer Walker was engaged to help develop and implement a data and AI algorithmic ethics framework for the bank.
The client is one of Australia and New Zealand’s leading manufacturers and suppliers of procedure packs and medical consumables for the public and private hospital markets.
The client required a review of the current escrow requirements with its key application vendor and to provide recommendations on the current arrangements.
icare engaged Frazer Walker to assess and recommend ways to improve or accelerate delivery of the Data Strategy rollout.
Frazer Walker’s Data Practice developed for TfNSW a data sharing and privacy tool, based on the ‘Five Safes’ framework.
Frazer Walker was engaged by the CIO to assist the ICT Steering Committee (Chaired by the ABC Managing Director) to develop a comprehensive and consistent information and communication technology strategy and roadmap.
As a leading provider of medical procedure packs for hospitals in Australia and NZ, the client had embarked on a comprehensive transformation as it moved towards a target operating model based on robotic automation.
Assistance from requirements to implementation, for the transition to a new Cloud SaaS Insurance Platform.
Developing the Target Architecture and Business Case for an Australian Insurer with a diverse set of insurance products spanning Personal & Commercial lines & Workers Compensation schemes.
A specialist insurer in health and safety needed Frazer Walker’s help to lift the capability of it’s IT Department including to establish and run the Architecture function as a service.
Frazer Walker helped Careflight to develop their business requirements for a new electronic medical records (EMR) system and managed the request for proposal (RFP) process to select the new system.
Our client’s Information Management team needed help establishing, uplifting and expanding its capabilities to support growing regulatory and business requirements for trusted data.
A large financial services company required improvements in its governance capability and maturity.
The Director of Transport Planning and Analytics engaged Frazer Walker to help transform the operating model to a customer focused and responsive provider of services to the broader TfNSW cluster.
The CEO of Wesfarmers Affinity & Direct Insurance engaged Frazer Walker to help set up the new business and launch Coles Insurance.
NSW eHealth engaged Frazer Walker as its independent assurance partner across the enterprise IT Infrastructure Portfolio.
A global trend for businesses is how to better manage supply chain risk.
Within the Information Services industry, solid IT Service Management (ITSM) is a widely recognised capability that assists an organisation to maximise the quality of its IT Services in the most efficient and cost effective way.
The CEO of IAG’s Australian Direct Insurance businesses, initiated an organisation wide transformation program to support its growth strategy.
While recent benchmarking demonstrated the relative cost effectiveness of the customer service operations at this government owned water utility, there was a strong need to improve quality, consistency and speed of customer service delivery.
The ABC engaged Frazer Walker to implement a strategic business transformation program ahead of expected budget reductions and to pave the way for efficiency and productivity gains.
Frazer Walker was asked to review the core policy administration system for this leading life insurer, to provide an independent view on the business risks and options available on the market to support future growth.
Frazer Walker assisted TfNSW as their independent program assurance partner, in their successful implementation of the new Rail Operations Centre in Sydney.
Frazer Walker helped this customer focused Mutual Bank to undertake its strategic core banking system review to meets the organisation’s long-term business needs as part of the broader IT Strategy and Enterprise Architecture.
This Australian Direct Insurer engaged Frazer Walker for our specialist knowledge of the Insurance Systems market and our vendor independence, to run the market evaluation and business case development for Rating Engine systems.
Frazer Walker were engaged by IAG to set up and deliver the Transformation Program to implement their ambitious strategy to become world best practice in both technical and commercial pricing for personal lines.
Frazer Walker helped Energy Australia to transition from a large whole of IT outsource to a best of breed model, rebuilding the internal IT function to perform the role of IT Integrator.
Frazer Walker used Agile to help this leading Australian Wealth Management company deliver a large and complex program to market within tight regulatory deadlines.
Frazer Walker helped AMP Bank identify all data related governance regulations, standards and guidelines applicable to the bank as legal obligations and good business practice, including CPS 234 and GDPR.
Allianz engaged Frazer Walker to manage the integration of TIO (Territory Insurance Office), following their acquisition of this government-owned insurer in 2014.
Talk to us about transforming your organisation using data, technology and AI
Ready to unlock the next phase of your organisation’s growth?
Connect with our team to explore how Frazer Walker can help.
Talk to us about transforming your organisation using data, technology and AI
Ready to unlock the next phase of your organisation’s growth?
Connect with our team to explore how Frazer Walker can help.